INFO FOR THE DAY OF THE EVENT
WHAT IS THE RENTAL COSTS?
Our price range depends on the day of the week, the season, booking lead time and your event requirements; all of these details factor into the end price.
We wish we could be more specific! The easiest thing to do is to contact us for a tour and we will provide a quote tailored to your particular requirements.
We are a social enterprise and are committed to supporting artists of all levels. We may be open to reducing our event costs or making an in-kind donation of our space with organizations who have a similar vision and philosophy.
HOW DO I PAY FOR MY SPACE?
We will send you an invoice that you can pay by direct deposit, check or credit card (restrictions apply).
WHEN DO I PAY & CANCELLATION REFUNDS?
We require a 50% non-refundable payment to secure your date and time. The final payment is due no more than three months ahead of your scheduled event. If you cancel, we will refund your payment if we are able to re-rent the space, up to the amount we're able to recoup, minus $150.
IS THERE A CONTRACT?
Yes -- we will draw up an agreement which you can sign and return with your reservation.
DO I NEED TO PAY A DAMAGE DEPOSIT?
Yes -- a damage deposit will be charged 5 days before your event and returned within 48 hours after your event assuming no damages.
WILL ANYONE BE ONSITE FOR MY EVENT? Probably. Some renters are allowed to work on their own. But generally, expect an event attendant to be onsite before, during and after your event to make sure everything runs smoothly.
DO I NEED EVENT INSURANCE?
As the host of your event, you are responsible for the safety of your guests. Special event insurance protects you from mishaps and accidents. We carry our own insurance but our insurance does not cover your event or your guests.
food and beverages
IS COFFEE AND TEA PROVIDED?
For an additional fee we can provide gourmet drip coffee and a selection of high-end teas sourced from our local Rosso Coffee Roasters.
CAN I BRING IN MY OWN FOOD?
Let's chat about what you're envisioning! You can bring in homemade meals or use one of our fabulous preferred vendors who know the inner-workings of our space. You're welcome to bring in external caterers at an additional fee.
DO I NEED TO PROVIDE MY OUR GLASSWARE / CUTLERY / PLACE SETTINGS?Yes, but if you have a caterer they often bring all of that with them. We'd love to offer you the use of our glasses and dish ware but unfortunately, since we don't have an industrial grade dishwasher (which can handle large amounts of dishes and cleans in a short amount of time), we can't legally offer this to you for hygienic reasons.
CAN I SERVE ALCOHOL?
We aren't currently licensed (but we are working on it!), therefore you are welcome to provide your guests with some bubbly but you will require a liquor license.
WHAT KIND OF LIQUOR LICENSE DO I NEED? HOW DOES THAT WORK (PRIVATE VS PUBLIC EVENTS)?All events serving alcohol require a liquor licence. If you are having a private function this permit is easy to acquire at your local liquor store when you buy your alcohol (we suggest buying it at the same time as sometimes stores do not provide it if you do not purchase your alcohol from them). The cost of the license is usually around $25.
If your event is open to the public, you'll need to plan a bit in advance to gain a liquor licence. We can help guide you, but we suggest you consult the Alberta Gaming and Liquor Commission to learn more about this process and the costs associated.
CAN I ARRIVE PRIOR TO MY BOOKING TO GET SET-UP?