INFO FOR THE DAY OF THE EVENT
WHAT IS THE RENTAL COSTS?
Our price range depends on the day of the week, the season, booking lead time and your event requirements; all of these details factor into the end price.
We wish we could be more specific! The easiest thing to do is to contact us for a tour and we will provide a quote tailored to your particular requirements.
We are a social enterprise and are committed to supporting artists of all levels. We may be open to reducing our event costs with organizations who have a similar vision and philosophy.
HOW DO I PAY FOR MY SPACE?
We will send you an invoice that you can pay by direct deposit, check or credit card (restrictions apply).
WHEN DO I PAY & CANCELLATION/REFUNDS?
We require a 50% non-refundable payment to secure your date and time. The final payment is due no more than three months ahead of your scheduled event. If you cancel, we will refund your payment if we are able to re-rent the space, up to the amount we're able to recoup, minus $150.
IS THERE A CONTRACT?
Yes. We will draw up an agreement which you can sign and return with your reservation.
DO I NEED TO PAY A DAMAGE DEPOSIT?
Yes. A damage deposit will be charged 5 days before your event and returned within 48 hours after your event assuming no damages.
WILL ANYONE BE ONSITE FOR MY EVENT?
Probably. Some renters are allowed to work on their own. But generally, expect an event attendant to be onsite before, during and after your event to make sure everything runs smoothly.
DO I NEED EVENT INSURANCE?
As the host of your event, you are responsible for the safety of your guests. Special event insurance protects you from mishaps and accidents. We carry our own insurance but our insurance does not cover your event or your guests.
FOOD AND BEVERAGES
IS COFFEE AND TEA PROVIDED?
No. However Romanztea / pop up bar is available during select performances.
CAN I BRING IN MY OWN FOOD?
Yes. You can bring in your own food but these items can not be for purchase. For feeding larger groups, we can connect you with our fabulous preferred vendors who know the inner-workings of our space or you're welcome to bring in external caterers.
CAN ALCOHOL BE SERVED AT MY EVENT?
Yes! This is a service we offer now that we have finally gotten our ABC permit! We would be happy to discuss beverages of choice or even creating a special cocktail for your event, please inquire for further details.
CAN I ARRIVE PRIOR TO MY BOOKING TO GET SET-UP?
Build-in and early arrivals must be pre-arranged. All required time, including set-up and take-down, must be included in your total booking time.
DO I NEED TO CHECK-IN/OUT?
Please check-in with a member of our staff upon arrival, who can get you settled and introduce you to the amenities available in our space. We will touch base with you a half hour before the end of your booking and when you are ready to leave let us know and we will do a walk through of the space.
DO I NEED TO CLEAN UP?
We ask all of our clients to leave the room(s) exactly as they found it. Light cleaning and waste removal is the responsibility of our clients.
CAN I COME IN THE NEXT DAY TO CLEAN UP?
We'd like to accommodate you but this must be pre-arranged.
WHAT IF I GO OVER MY ALLOTTED TIME?
Please notify us at least an hour prior to your event's end time if your schedule has shifted. Based on our staff availability, we'll determine how we can best accommodate you and your guests. Hopefully we can just add additional hours to your rental time, with additional costs deducted from your damage deposit.
DECOR, FURNITURE AND MUSIC
CAN WE PUT UP OUR OWN DECOR?
Of course, please consult with us on how to mount or position your decor if it requires more than tape.
CAN WE BRING IN OUR OWN LIGHTING?
Yes, but please let us know if you plan to hang anything.
CAN WE USE YOUR FURNITURE?
The furniture that is currently in the room is included in the venue cost (at our discretion). If you need furniture from another room we have rentals fees associated.
CAN I MOVE FURNITURE AROUND THE ROOM?
Yes, you can move furniture around but it must be repositioned at the end of the event.
CAN WE BRING IN OUR OWN PROPS/FURNITURE?
Yes, but please let us know what you will be bringing in and when it will be delivered and picked up. Please note we do not typically allow for storage of props or furniture before or after your event unless arrangements have been made.
WILL YOU SET UP THE ROOM FOR US?
In the office and the cafe/lounge area the spaces are set with furniture. Striking or arranging those spaces is included in the rental fee. For the basement, the black box theater or warehouse side, they are blank canvas, you can set up the room however you choose or we can do it for you for an additional fee.
CAN I HAVE A BAND? IS THERE A DANCE FLOOR?
Absolutely! Some prior discussion will need to occur for the logistics.